Shipping policy

Thank you for shopping with us! We are committed to providing reliable shipping services and ensuring your order arrives safely and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping Method Order Requirement Shipping Fee Estimated Delivery Time
Economy Shipping Available for all orders Free Shipping 5–8 Business Days
Standard Shipping Orders of US$56.00 and above Free Shipping 3–5 Business Days

Estimated delivery times begin after your order has been processed and shipped. Delivery times are estimates only and may vary depending on destination, customs clearance, weather conditions, and carrier operations.

Shipping Destinations

We currently ship to many countries and regions worldwide. Shipping availability may vary depending on the destination and local delivery conditions.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address. Please allow 24–48 hours for tracking information to become active after shipment.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, unexpected delays may occur due to circumstances beyond our control, including:

  • Customs clearance procedures
  • Weather conditions
  • Public holidays
  • Carrier delays
  • High shipping volumes

We appreciate your patience and understanding if delays occur.

Address Accuracy

Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays, additional charges, or failed deliveries caused by incorrect or incomplete address information provided by customers.

Lost or Damaged Packages

If your package is lost or arrives damaged during transit, please contact our customer support team with your order details. We will assist you in resolving the issue and work with the shipping carrier when necessary.

Contact Us

If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team. We are always happy to assist you.

Thank you for choosing our store!